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Terms & Conditions

Please read the following terms and conditions carefully as by using our website and purchasing any products you are agreeing to them.


We aim to ship all orders the same or next business day following payment. Details of the current shipping times can be round in Shipping Info.


We only sell what we have in stock so you can trust your item will arrive.

Credit Card Policy:

To protect ourselves and consumers from fraudulent transactions, all credit card orders are reviewed by a 3rd party verification service. Payments are subject to be cancelled and refunded if they do not pass identify verification filters.

Return Policy:

14 Day Money Back Guarantee

We want you to be completely happy with your purchase.  In the event that you are unhappy with any goods received, you have the right to return the goods under the terms of our 14 Day Money Back Guarantee.

Should you wish to return an item, please send it back to us within 14 days of purchase. Returned items must be in a sellable condition, complete with all components and their original packaging intact.  We regret that any items received that are not in a sellable condition will be returned to you.  All returns will be inspected and a refund for the product(s) processed within 7 days of receipt of the parcel at our warehouse. 

This guarantee is in addition to your statutory Cancellation Rights under the Distance Selling Regulations Act 2000. Under these Regulations, you are entitled to cancel a contract within 7 working days after the day on which you received the product(s) and return the item(s) for a full refund of the purchase price and delivery charge.  Returned items must be unused, with all components and in their original packaging.

To return any products, please follow the instructions set out in our Returns Policy.

We cannot be held responsible for goods in transit back to us.

Please note that you will need to contact us within 60 days if you have not received your order, after this timeframe unfortunately we won't be able to refund, replace or re-send the order.

Privacy Policy:

We will never sell or trade buyers information nor release it to outside parties unless required to by law. We do not collect buyers email address or other personal details and we do not store customer credit card information. All credit card transactions are processed by Stripe.


Waiver of Liability: QUADRA BOX LTD is not responsible for any damage, injury, or warranty claim that occurs with or in connection with any drone case or items we sell. Do not use a drone if you are not properly trained or qualified. QUADRA BOX LTD does not assume responsibility for any loss, damage, or injury due to the use or misuse of a drone or the carry case.

Please be aware that the purchaser/operator/pilot assumes all liability and is responsible for:

1. Damages to property and persons from the equipment.

2. Improper use of the equipment.

3. Any indirect or consequential damage related to the use of a drone or carry case.

4. Ensuring proper configuration, including Wi-Fi configuration, and maintenance of the equipment.

5. Complying with all local and federal laws which may regulate the use of drone in your area.

By order from QUADRA BOX LTD, you agree that in no event shall QUADRA BOX LTD and its employees be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of their products whether sold, manufactured, rented, or serviced in any manner.

International copyright and trademark laws protect the entire contents of the Site. The owners of the intellectual property and copyrights are QUADRA BOX LTD. You may not reproduce, republish, modify, copy, transmit, upload, post, or distribute, in any manner, the material on the site, including text, graphics, and code without written permision from QUADRA BOX LTD.

QUADRA-BOX is a registered trademark of QUADRA BOX LTD.

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